CANCELLATION POLICY: If you are the original purchaser of the plan, and coverage under the plan has not expired or been terminated, you may cancel if you have not authorized transfer of plan coverage to a new owner. To cancel the plan, you may take your plan to any dealer. The dealer will contact us to request termination of your contract. If your vehicle is repossessed or rendered a total loss, and your plan was financed with your vehicle, your rights under this plan transfer to the lienholder. The lienholder is then responsible for requesting termination of the plan through the dealer where the plan was purchased. If the plan was not financed, any refund due will be paid to you by check in your name from FCA US LLC.
If there is no dealer in your area, you may submit your cancellation request along with your Plan Provisions, proof of payoff and vehicle’s current mileage by :
Sending an email to MVPCancellations@fcagroup.com OR
Sending a Fax to 1-833-990-0065
The cancellation refund will be based on the date we receive written notification of the cancellation request.
To purchase a plan or for more information, call 1-866-818-9929Mopar® Vehicle Protection Essential Care plans provide exceptional service from technicians who know your vehicle, plus paying up front gives you a discount on the cost of paying for each service individually. Purchase a prepaid oil change plans online today, and you'll be ready for that service anytime.
FlexCare is our new global brand for vehicle service contracts and other vehicle protection products. Whether you purchased FlexCare or Mopar Vehicle Protection, you’ll continue to receive the same great Factory Backed coverage and customer service. Watch this site for updates as we continue to expand FlexCare across the U.S.
Lift kit coverage options are now available on eligible Jeep® Brand vehicles with a mechanical plan. Extend your warranty and enjoy worry-free off-road adventuring.
Is your Mopar® Vehicle Protection close to the end of its term? Mopar Vehicle Protection Extended offers continued mechanical coverage when your existing Mopar Vehicle Protection plan ends. This factory-backed plan provides similar coverage to your existing plan until your vehicle reaches the earlier of 12 years of age or 160,000 miles.
MVP Extended
FlexCare is our new global brand for vehicle service contracts and other vehicle protection products. Whether you purchased FlexCare or Mopar Vehicle Protection, you’ll continue to receive the same great Factory Backed coverage and customer service. Watch this site for updates as we continue to expand FlexCare across the U.S.
Lift kit coverage options are now available on eligible Jeep® Brand vehicles with a mechanical plan. Extend your warranty and enjoy worry-free off-road adventuring.
Is your Mopar® Vehicle Protection close to the end of its term? Mopar Vehicle Protection Extended offers continued mechanical coverage when your existing Mopar Vehicle Protection plan ends. This factory-backed plan provides similar coverage to your existing plan until your vehicle reaches the earlier of 12 years of age or 160,000 miles.
We’re here to help. Check out our list of FAQs, and if we haven’t addressed your concerns, don’t hesitate to contact us.
What is FlexCare?FlexCare is our new global brand for vehicle service contracts and other vehicle protection products. It is being launched gradually throughout the U.S. All FAQs that reference Mopar Vehicle Protection apply equally to FlexCare.
Will FlexCare offer the same coverage as Mopar Vehicle Protection?Whether you purchased FlexCare or Mopar Vehicle Protection, you’ll continue to receive the same great Factory Backed coverage and customer service.
Which vehicle makes and models are eligible for Mopar®Vehicle Protection or FlexCare?All Chrysler, Dodge, Jeep®, Ram, FIAT ® and Alfa Romeo vehicles, and most - but not all - competitive make vehicles are eligible for genuine Mopar® Vehicle Protection or FlexCare. You may purchase a plan for your vehicle by visiting an authorized dealer or calling 1-866-818-9929. If you are interested in Mopar Vehicle Protection or FlexCare for a competitive make, please visit your authorized dealer to inquire about eligibility.
When can I purchase Mopar® Vehicle Protection or FlexCare?New Vehicle plans can be purchased anytime within 3 years and 36,000 miles of the vehicle's warranty start date (the date the vehicle was delivered to its original owner). Surcharges may apply after 1 year or 12,000 miles. Certified Pre-Owned plans can be purchased on Chrysler, Dodge, Jeep®, Ram, FIAT® or Alfa Romeo vehicles with an active, Certified Pre-Owned Limited Warranty and an odometer that reads less than 75,000 miles. Traditional Pre-Owned Vehicle plans can be purchased on vehicles that are no more than 10 model years old and with an odometer that reads less than 150,000 miles, or less than 125,000 miles for vehicles with a 5-year/60,000-mile Powertrain Limited Warranty provided by the manufacturer. Your dealer will complete a Vehicle Inspection to ensure the vehicle is eligible for coverage. Convenience and Maintenance (non-mechanical) plans have specific enrollment rules. Please visit your local dealer for details.
What is the length of a Mopar® Vehicle Protection plan or FlexCare?Mopar® Vehicle Protection or FlexCare is offered with a wide variety of time and mileage terms, up to 8 years and 125,000 miles. New Vehicle plan coverage and Certified Pre-Owned Vehicle plan coverage begin on the vehicle's warranty start date (the date the vehicle was delivered to its original owner) and at zero miles. This coverage does not begin upon expiration of the new vehicle warranty. For example: Your vehicle's warranty start date is July 1, 2019 and the odometer reads 10,000 miles. You purchase a 5-Year / 100,000-Mile Maximum Care℠ plan on November 1, 2019. Your coverage starts on July 1, 2019 and expires on July 1, 2024 or when your odometer reads 100,000 miles, whichever occurs first. Traditional Pre-Owned Vehicle plan coverage and most - but not all - Convenience and Maintenance (non-mechanical) coverage begin on the date and mileage when you purchase the plan. For example: You purchase a pre-owned 2018 Chrysler vehicle on August 1, 2019 and the odometer reads 50,000 miles. On the same day, you purchase a 2-Year / Unlimited Mileage traditional Pre-Owned plan. Your coverage starts on August 1, 2019 and expires on August 1, 2021.
Do you offer other types of Mopar® Vehicle Protection or FlexCare that aren't featured on this website?
This website describes our best-selling plans, but yes, we have others. Call 1-866-818-9929 for details. Your local Chrysler, Dodge, Jeep®, Ram, FIAT ® or Alfa Romeo dealer also offers these and many other specialized plans for mechanical coverage and maintenance, including commercial vehicle plans, vehicle theft deterrent, roadside assistance and lube oil and filter plans. Please visit your authorized dealer for details.
